Case Study - CryptoLock

The Challenge:

The CryptoLocker ransomware, which emerged in 2013, had a profound and lasting impact on businesses worldwide. This insidious malware encrypted files on infected systems, rendering them inaccessible unless a ransom was paid. The consequences of such attacks were often severe, leading to significant financial losses, operational disruptions, and irreparable damage to reputations.

A new client of Epoch was hit by the CryptoLocker virus just two days after signing a contract. Despite not being fully onboarded, all company files were encrypted and inaccessible, demanding a ransom payment.

This incident posed a significant threat to the client's business operations, as the loss of access to critical files could have led to substantial financial losses and operational disruptions.

The Results:

Epoch's IT specialists swiftly addressed the situation by decrypting the CryptoLocker virus within 30 seconds. All company files were successfully restored within two hours, preventing the client from having to pay the ransom.

This rapid response not only saved the client from financial losses but also alleviated their anxiety and minimized the impact of the cyberattack on their business.

As the client's business owner stated, "Epoch's efficiency in identifying, addressing, and resolving our issue before we experienced any downtime was truly impressive." This case demonstrates Epoch's ability to effectively handle complex cyber threats and protect clients' valuable data.