Be sure to check with your Managed Service Provider before installing the update if it is available to you. Epoch does not recommend upgrading until you verify all hardware and software is supported. Typically, software developers have a lag between the initial releases, and when devices are actually compatible. Take a look at the system requirements for Windows 11. Some devices may not be compatible with the new software. 

Microsoft announced Windows 11 will be available ahead of schedule, with the initial release now on October 5th. The original plan saw this release in early 2022. It will be a phased release, beginning with the newer devices first.

“If you have a Windows 10 PC that’s eligible for the upgrade, Windows Update will let you know when it’s available.” Microsoft said in their blog post, highlighting the release. To manually check if you have the update for your device you can go to Settings>Windows Update>Check for updates.

Please reach out with any questions.

Channel Futures MSP 501 logo with purple lettering and logo

Epoch, Inc. has been named as one of the world’s premier managed service providers in the prestigious 2021 Channel Futures MSP 501 rankings. This is the first year Epoch has applied for this award.

“We’re truly honored and excited to be named to this prestigious list in our first year applying,” said Chris Riismandel, Owner of Epoch, Inc. “This award shows the progress we are making, and is a fantastic achievement and reward for all of our team’s hard work over the past years. We cannot wait to see our continued growth.

About Channel Futures MSP 501

For the past 15 years, MSPs from around the globe have submitted applications to be included on this prestigious and definitive listing. The Channel Futures MSP 501 survey examines organizational performance based on annual sales, recurring revenue, profit margins, revenue mix, growth opportunities, innovation, technology solutions supported, and company and customer demographics. Managed services providers that qualify for the list must pass a rigorous review conducted by the research team and editors of Channel Futures that rank applicants using a unique methodology that weighs financial performance according to long-term health and viability, commitment to recurring revenue and operational efficiency.

This year’s list attracted a record number of applicants and was one of the most competitive in the survey’s history. Winners are being recognized on the Channel Futures website and will be honored at a special ceremony at the MSP Summit held Nov. 1-2 in Las Vegas as part of the Channel Partners Conf. & Expo.

Since its inception, the MSP 501 has evolved from a competitive ranking into a vibrant group of innovators focused on high levels of customer satisfaction at small, medium, and large organizations in public and private sectors. Today, many of their services and technology offerings focus on growing customer needs in the areas of cloud, security, collaboration, and support of hybrid work forces.

“The 2021 Channel Futures MSP 501 winners are the highest-performing and most innovative IT providers in the industry today. They stand head and shoulders above the competition,” said Robert DeMarzo, vice president of content for the Channel Futures and Channel Partners Conference & Expo division of Informa Tech Channels.

The complete 2021 MSP 501 list is available on Channel Futures’ website.

Today is World Password Day! The first Thursday in May is recognized as World Password Day, a day to promote safe password-usage.

The old-school tip would just be to update your password every 60-90 days. 

Here are a few quick up-to-date password tips for you today:

  • Enable multi-factor authentication whenever possible.
  • Use complex passwords that do not include common dictionary words, pet names, family names, sports teams, etc.
  • Do not use the same log-in credentials across different sites, keep each password unique.
  • Don’t use special characters, like “&, @, %, #, etc.”

Bottom-line, you should have a password policy for your organization!

Contact us with any questions or issues.

There have been some recent security issues with Apple devices, specifically with the iPhone, iPad and Apple Watch. Please be sure to always update your device to the newest software, and make sure your software updates are applied.

Contact us with any questions or concerns!

If you had problems yesterday evening (2/3/2021) with slow mail and/or failures through Microsoft 365, chances are you were not alone.

Microsoft 365 announced there were issues causing delays and failures with Exchange Online, impacting email sends throughout North America yesterday evening.

Those issues have been mitigated, according to Microsoft 365 Status (@MSFT365Status) on Twitter. You should be experiencing normal email services again at this time.

Epoch will continue to monitor any arising issues. Please contact us with any questions!